Returns & Exchanges
Alluring Couture does not issue refunds, only exchanges. Item must be returned within 7 days of the delivery date in exchange for another item from Alluring Couture, please keep in mind that there is a 15% restocking fee for each item returned back to us. All tags must still be attached, and item must be in its original condition. Item must be unworn, free of any damages, unwashed, odor free and free of makeup stains.
Item must be returned at customer's expense unless it was an error per Alluring Couture. You must obtain proof of postage just for any reason your item is lost on it's way back to us. Failure to do so may result in us not being able to process your exchange. Please be aware that item/s are your responsibility until they are returned to Alluring Couture.
Do keep in mind that there are no refunds or exchanges on sale items, accessories or any items purchased on date of promotional sale (FINAL SALE). Unless item is defective we will send out a new product.
New order will be processed as per normal, our apologies that we cannot expedite any new orders processed, However we will process all exchanges as fast and efficiently as possible. Please allow up to 2 weeks for processing. Original shipping charges and taxes are non-refundable.
We reserve the right not to credit you if you return items to us outside of the guidelines of our Return/Exchange Policy.
Please contact us at firstname.lastname@example.org for exchanges